Your family’s assistant for healthcare.
Vene understands their care, handles the follow-up, and keeps your family informed.
Backed by leading experts from
How it works
How I use Vene
Hey Vene, Mom’s cardiology referral still hasn’t turned into an appointment.
On it. I’ll check with Dr. Patel’s office and text you as soon as it’s booked.
I text Vene.
Or Vene texts me first. I open Messages and reply, between everything else.
Yes. Vene is a contact in your Messages app. Nothing to install, for either of you.
No. You can run it alone, or invite her into the thread when she is ready.
That tiredness can be a side effect of metoprolol. Want me to raise it with Dr. Patel’s office and get her follow-up on the calendar?
Vene understands her care.
It connects her records, with her consent, to what I tell it, and tells me what changed and what it means.
The accounts you connect with her consent: records, insurance, pharmacy. Disconnect any time.
No one you have not named. Vene is HIPAA compliant.
Booked. Mom’s cardiology follow-up is Tue Oct 14 at 10:40 with Dr. Patel.
Her metoprolol refill went to Walgreens. 90 days this time, ready Thursday.
The prior authorization for her echo came through. Nothing owed.
Vene follows through.
It does the work in her patient portal, pharmacy, and insurance on its own, then texts me what happened.
Turn a referral into an appointment, keep refills from lapsing, chase a prior authorization, fight a bill that was coded wrong, check coverage, and explain a result in plain language.
Yes. It acts only with your knowledge and reports back.
Momnotified
Brothernotified
Dr. Patel’s officesummary sentEveryone stays in the loop.
Mom, my brother, her doctor’s office. I choose who sees what, so I am not the relay.
Yes. Invite whoever helps and choose what each person sees. They can ask Vene directly.
Nobody at the office needs an account. Vene works through the portal you already have with them and brings back what changed.
FAQ
Frequently asked
questions
What families ask before they send the first text.
A personal assistant for your family’s healthcare. You text it in Messages, and it finds the care your loved one needs, books appointments, follows up on referrals, manages refills, checks insurance, and tells you what changed and what it means.
Yes. Vene is a contact in your Messages app. There is no app to install and nothing for your family to learn.
No. You can manage everything yourself, or invite them into the thread when they are ready. Vene talks with whoever you choose.
Find a doctor in their network, book or move an appointment, chase a referral until it becomes an appointment, request a refill, check what their insurance covers, explain a result or a medication change in plain language, and keep track of what still needs attention.
No. Vene acts only with your knowledge and your loved one’s consent. It asks before it books, moves, or requests anything, and reports back on what happened.
From their health and insurance records, connected with their consent, and from what you tell it. That is how it notices a lapsed refill, an unbooked referral, or a prior authorization still pending before you have to chase it.
When something changes or a step is due, and otherwise on a rhythm you set. Tell Vene to text less, or more, right in the thread.
Their medications, appointments, referrals, insurance status, and the thread of past conversations, so nobody has to explain the same thing twice.
Yes. Vene is HIPAA compliant. Vanta is our compliance partner and continuously monitors the safeguards behind our HIPAA program. Review Vene’s current compliance status.
No. Vene is a coordination assistant, not a medical device, and it is not an emergency service. It does not diagnose or prescribe. In an emergency, call your local emergency number.
Yes. Invite whoever helps, and choose what each person sees. Their doctor is not added to anything and needs no account: Vene works through the portal you already have with them and brings back what changed.
Vene starts with a 14-day free trial. Plans and pricing are shown before you pay anything.
Send the first text.
Vene takes it from there.
Appointments, referrals, refills, insurance.
Handled, and everyone informed.